Membership FAQ

Who can apply for Pacifica membership?

Any person with identification (Thai) or passport (tourists / expatriates).

You can register as a Pacifica member by QR Code registration at any Pacifica store or https://member.pacifica.co.th/register_check?branch=121H1&brand=Multi%20Brands

You can update your personal information by

You can use your mobile number to collect Pacifica Point when making purchases

  • Every 25 baht spent on qualifying purchases will result in 1 Pacifica Point
  • Every 200 points can be used to redeem a 100 baht discount

You may check your point balance by:

  • Visiting any Pacifica store
  • Contact Pacifica customer service at Tel. 0-2034-9777 (Monday-Friday 9:00AM-6:00PM)
  • Emailing crmsupport@pacifica.co.th
  • Add LINE Official account @pacificagroup https://lin.ee/BfCdTDx 
  • Check the point balance at the bottom of your Pacifica receipt

Check the point balance by yourself at https://member.pacifica.co.th/register_check?branch=121H1&brand=Multi%20Brands

  • Pacifica Points will be redeemed based on a First in First out (FIFO) basis. Points gained by June 30 of the current year will expire the following year on June 30. Points gained after June 30 of the current year will expire the following year on December 31.
  • Special Points given on special conditions (not from regular purchase transactions) will be redeemed before regular Pacifica Points.

Unfortunately, the system does not allow points to be added retrospectively so please be advised to inform store staff of your Pacifica Membership before payment.

In order to protect your privileges and benefit, the company needs verification to prevent unauthorized benefits redemption.

Standalone Shop

  • To redeem your Pacifica Points, present your citizen id card or Passport to our staff.

Unfortunately, the system does not allow points to be returned, but the voucher will expire 60 days from the redemption.